Terms & Conditions

Your subscription makes it easier for us to manage inventory and guarantees that our toilet tissue will be in stock and available to you when you need it.

You're welcome to cancel your subscription or adjust your frequency at any time by logging in to your account or by emailing us at concierge@honeycombluxury.com. 

We'll send a reminder 3 days prior to your next shipment, and you always have until 6pm CST after the order processes (18 hour grace period), just in case you need to make adjustments after the order is placed.

Returns: Due to the sensitive nature of personal hygiene products, we're not able to accept returned product. However, we stand behind our products and will provide a full refund in the rare instance of damaged or otherwise defective products. Please send a photo and a brief description of your issue to concierge@honeycombluxury.com within 30 days of receipt.

Cancellations: Subscriptions may be cancelled at anytime. Orders may be cancelled for a full refund up until 18 hours after the order is placed. 

Thank you so much for supporting us!

- Christie & the honeycomb team